CBD QUESTIONS
ORDER QUESTIONS
CBD QUESTIONS
What are CBD Oils?
CBD, short for cannabidiol, is a major phytocannabinoid (plant-based natural chemical compound) found in the cannabis plant with enormous therapeutic and healing properties. Unlike THC (also a cannabinoid), it is non-intoxicating and therefore does not get you high. CBD products interact with your body’s own endocannabinoid system (ECS) to restore homeostasis (balance) and promote a variety of therapeutic benefits.
What makes Pure Bloom™ premium hemp extract oil formulation different?
To ensure we produce the purest organic CBD oil, we only use four natural ingredients to craft our unique formulations: High Concentrated Hemp Extract, Coconut Oil, Vitamin E and Organic Peppermint Essential Oil — that’s it!
Pure Bloom™ premium organic hemp extract comes in three different strength formulations: Essential, Signature, and Maximum. Each formulation is specifically concentrated to fit your individual needs.
Our easy to use strength indicator provides you with a transparent and simple way to choose which CBD product works best for you.
Essential Hemp Extract Oil contains 17 mg of hemp extract per mL
Signature Hemp Extract Oil contains 42 mg of hemp extract per mL
Maximum Hemp Extract Oil contains 84 mg of hemp extract per mL
Which formulation is right for me?
Pure Bloom™ premium organic hemp extract comes in three different strength formulations: Essential, Signature, and Maximum. If you are new to trying our hemp extract, we suggest you start with the Pure Bloom™ Essential Hemp Extract Oil. It is a great introduction to the qualities found in our products at an affordable price.
If you have tried a Pure Bloom™ product in the past or regularly consume organic hemp products, our Signature Hemp Extract Oil may be perfect for you.
If you live a very active lifestyle and are looking for the most advanced concentration of full-spectrum hemp extract, then the Maximum Hemp Extract Oil will be the right choice.
Where in the United States are your organic hemp plants sourced?
Our organic, non-GMO hemp plants are sourced from our own licensed family farm in Maine and Colorado in accordance with Farm Bill.
How is your oil extracted?
Our unique, proprietary CO2 extraction and nanotechnology techniques are designed to consistently harness the purest form of whole-plant hemp extract. All our products are extracted, formulated, and manufactured in cGMP- and FDA-compliant facilities.
Are your products tested to ensure quality and consistency?
We understand safety, purity, and quality are important factors to consider when choosing the right CBD product for you and your loved ones. We take this very seriously too!
All of our products are tested by multiple independent 3rd party labs for safety, quality, and purity at various stages of the hemp plant’s life cycle — like extraction and product production. This testing is conducted to ensure purity, potency. and that no toxic ingredients are in your CBD products.
As organic hemp farmers, our hemp seeds and plants are cultivated using sustainable farming techniques and are free of herbicides, pesticides, and fertilizers. As manufacturers, we test the cannabinoid content and terpenes to make sure there is no mold, mildew, fungus, yeast, e.coli, salmonella, mycotoxins, heavy metals, or residual solvents during the various stages of extraction and formulation.
Certificate of Analysis for our products are available upon request.
What is the recommended serving size and when will I feel results?
As with any dietary supplement, consistency is key. There is no proven specific dosing regimen since every individual is different. We suggest to start at a smaller dose and gradually increase dosing over time until you discover what works best for you.
If this is your first time using our product, we suggest you start with our Pure Bloom Essential formulation and one serving per day. Then, you can reassess after a couple of weeks. You can take your serving morning or evening; whatever best accommodates your schedule. Remember, you may not feel any immediate results, but it is important to remain consistent with your routine for 1–2 weeks to determine maximum efficacy.
ORDER QUESTIONS
How quickly will I receive my order?
We understand getting your order fast is important. No one wants to wait to feel better.
Therefore, orders placed before 1:00 pm (PST) will ship the same business day. Orders placed after 1:00 pm (PST) will ship the next business day. *Some exclusions apply.
All orders are shipped USPS First Class or Priority Mail. As soon as your order ships, we’ll send you an email with the shipping and tracking information. Automated tracking information will be regularly updated to show you exactly when your Pure Bloom CBD products will arrive. If you still have questions, feel free to contact us directly.
Scheduled delivery dates are estimates and are not guaranteed. Pure Bloom doesn’t ship on non-business days or holidays.
What are your shipping holidays?
Pure Bloom does not ship on the following occasions. Please note shipping will begin the following business day.
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Day after Thanksgiving
Christmas Eve or Day
Day after Christmas
Weekends
How do I track my order?
As soon as your order ships, we’ll send you an email with the shipping and tracking information. Automated tracking information will be regularly updated to show you exactly when your Pure Bloom products will arrive. If you still have questions, feel free to contact us.
Does Pure Bloom ship to all 50 states?
Yes, all Pure Bloom products are sold and shipped to all 50 states.
Does Pure Bloom ship internationally?
Currently, we don’t ship outside of the USA.
I made a mistake when placing my order, can I change it?
We strive to process and ship your order as quickly as possible. Once submitted, most orders cannot be changed. However, Pure Bloom’s Customer Service team may be able to help.
Return Policy
We want you to be completely satisfied with your purchase. If our product doesn’t meet your expectations and you are not satisfied, you may request a refund within 30 days from the time you receive the product. Within this period, you may only return one product per customer. If you purchase more than one product, you will only be eligible for the refund of one of those products. The 30-day period starts when the package is delivered by your carrier.
Items will be returned at Pure Bloom’s discretion and you may or may not be responsible for applicable shipping charges.
Please contact our customer service team to initiate the refund process or for additional questions.
Email: hello@getpurebloom.com